What our Customers say...

Water Damage Testimonials

SERVPRO/Wheaton proved to be an excellent choice to control then remediate our basement flood.  Our hot water heater burst and they got here fast, cleaned the mess, dried out the walls and floor then replaced everything - better than new.  Happy to recommend the crew.

Wow!!! Great experience. Thank you SERVPRO for the great work! they arrived in just 45 minutes after the call was made. They were very courteous, professional and thorough. I highly recommend them to all my peers.

Fantastic job of removing all the water from my home, removing all the damaged carpet, wood floors. Baseboards etc to ensure my home was dried out in an expeditious manner that prevented much greater damage.

The initial diagnosis was painless and the process to remove was seamless. He carefully explained everything that was done and they did a great job keeping the house clean as they had to go in and out frequently. Recommended.

More than satisfied! I really liked their punctuality and dedication to their work, so much appreciation on their professional work and I am very delighted to recommend this company to all of you!!!!

I sent a neighbor to use SERVPRO in Kensington and they were very happy. It was a disaster. Mentally and physically the person was drained after basement issues. Ingrid was able to get the situation under control, the issue fixed, and repairs underway. Meanwhile they were able to get the insurance straightened out and take a load of stress off of my friend.

Terrence was exceedingly helpful, professional and punctual after we called in a panic during weekend basement flooding. He explained the situation was not as dire as the plumber had warned, the restoration needed much smaller in scale and cost. He went above and beyond to save us from doing work we didn't need. I'd recommend this shop to anyone.

The service I received from SERVPRO was outstanding. The staff (Alex & Osman) were very friendly and professional.

I would like to thank all who were involved with this incident; they made a bad situation bearable. The professionalism, work ethic and courteous service were exemplary. THANK YOU!!!

No additional recommendations. The 2 people from Servpro were both competent and compassionate, caring about property and us as the owners. I am very grateful for thier help and concern. Thank you!


Very neat, clean, and excellent. Could not be better.

Everything was great! Everyone was great, thank you so much.

We have been very pleased with the service rendered by servpro.

No suggestions for improvements. We have been very pleased with the service.

We appreciate the responsiveness and professionalism. The work was prompt and well-executed.

Philip and Max were great with us, explained everything to us and were polite and helpful throughout our issue.

Could not have been nicer or more polite. Also the most professional team I have dealt with in a long time. Thank you.